Features
How do I access the settings in the application?
- Touch your avatar at the top left of the screen.
- Touch the cogwheel ⚙️ in the top right-hand corner of the screen.
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How do I change the language used by the application?
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What languages is the application available in?
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How can I change the price of a pack of cigarettes?
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How can I change the date of a cigarette smoked or a craving overcome?
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What figures does the Kwit application base its calculations on?
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How do we change the currency?
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What does XP mean?
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What does Energy mean?
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How can I change my stop date?
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How do I reset the application to 0?
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Why do the data remain unchanged after smoking a cigarette?
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How do you calculate the consumption of rolled or tubed cigarettes?
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How do I make a motivational card appear?
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Where can I find my nicotine information?
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How do I report my use of nicotine replacement products or electronic cigarettes?
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How do I change the application's appearance?
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Why is Kwit's interface different from the Play Store or App Store?
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Why does the money saved remain at 0?
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Why is all my progress still at 0?
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How do I install Kwit widgets on my phone?
Account and personal data
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How can I guarantee the security of my data?
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How do I delete my account and data?
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Why don't I receive the e-mail to reset my password?
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Why do I need an account to use Kwit?
Subscriptions
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How do I cancel my subscription?
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How do I get a refund?
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I've paid for a Premium subscription but I can't access the new features in the application. What should I do?
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I have a Premium subscription with Wellhub, but I can't access the new features in the application. What should I do?
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I have received an activation code or gift card. How do I activate it?
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I took out a one-year subscription to take advantage of the 3-day free trial but was charged immediately afterward. Can you explain why?
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What features are included in the Premium version of Kwit?
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Why pay for more features?
Contact
How to report a technical problem using the application?
- Go to Settings ⚙️.
- Touch "Problem? Contact us".
- An e-mail will open with technical information. Please, do not delete it.
- Enter your message - the more explicit you are, the more information we'll have to help you solve your problem.
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How can I exchange with other Kwitters?
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How can I share my Kwitter experience?
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How do you suggest a new feature?
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How can I contact Kwit without a user account?
Healthcare professionals and tobaccologists
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I'm a healthcare professional, and I'd like to recommend Kwit to my patients. How can I find out more about Kwit?
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The application is based on CBT (Cognitive Behavioral Therapy). How does this translate into the application?
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What scientific studies prove the effectiveness of the elements you use in the application (gamification, CBT, positive reinforcement)?
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